Privacy

Privacy Policy

Dispense Digital

Last updated: 18 June 2026

Dispense Digital ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website or get in touch with us.

Who we are

Dispense Digital is a Melbourne-based digital marketing agency working with independent pharmacies. You can contact us at dispense.digital.aus@gmail.com or on 0421 995 488.

What information we collect

When you use our contact form or get in touch with us, we may collect: your name, your pharmacy or business name, your email address, your phone number, your suburb, and any details you include in your message. When you visit our website, we may also automatically collect technical information such as your IP address, browser type, device information, and how you use our site, through cookies and analytics tools (see "Cookies and tracking" below).

How we use your information

We use the information you provide to: respond to your enquiry and contact you about our services; provide and improve our services; understand how our website is used so we can improve it; and send you information you've requested. We do not sell your personal information to anyone.

Cookies and tracking

Our website uses cookies and similar technologies, including analytics and advertising tools such as Google Analytics and the Meta (Facebook) Pixel. These help us understand how visitors use our site and measure the performance of our advertising. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do.

How we store and protect your information

Information submitted through our contact form is processed by our form provider (Web3Forms) and delivered to our email. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third parties

We use trusted third-party services to operate our website and business, including our website host, our contact-form provider (Web3Forms), and analytics and advertising providers (such as Google and Meta). These providers may process your information on our behalf and have their own privacy policies.

Your rights

You can ask us to access the personal information we hold about you, correct it if it's inaccurate, or delete it. To make a request, email us at dispense.digital.aus@gmail.com and we'll respond within a reasonable time.

Keeping your information

We keep your personal information only for as long as we need it to respond to your enquiry and provide our services, or as required by law, after which we'll take reasonable steps to delete it.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.

Contact us

If you have any questions about this policy or how we handle your information, contact us at dispense.digital.aus@gmail.com or 0421 995 488.

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